HALIKA, N.; KHARISMA, K. Study of the Effects of Service Quality Variables on Customer Satisfaction and Loyalty. Journal of Social Science and Business Studies, [S. l.], v. 2, n. 2, p. 186–190, 2024. DOI: 10.61487/jssbs.v2i2.57. Disponível em: https://gemapublisher.com/index.php/jssbs/article/view/57. Acesso em: 26 jun. 2025.