ERIANA, E. S.; SUSANTI, L. Utilizing Cobit 4.1 and Balance Scorecard to Manage Information Technology Business Process in Higher Education Institution. Journal of Social Science and Business Studies, [S. l.], v. 2, n. 3, p. 233–239, 2024. DOI: 10.61487/jssbs.v2i3.89. Disponível em: https://gemapublisher.com/index.php/jssbs/article/view/89. Acesso em: 20 oct. 2025.