The Effects of Knowledge Sharing Capability, Innovation Culture, and Interorganizational Trust on Innovation Ecosystem Performance in Digital MSMEs

https://doi.org/10.61487/jiste.v4i3.329

Authors

  • Cindy Sandra Lumingkewas Politeknik Negeri Manado
  • Tyahya Whisnu Hendratni Universitas Pancasila
  • Josef Hernawan Nudu Universitas Atma Jaya Yogyakarta
  • Fahrina Mustafa Universitas Hasanuddin
  • Fatimah Malini Lubis Politeknik LP3I Jakarta
  • Judianto Tjahjo Nugroho STIE GICI

Keywords:

knowledge sharing capability, innovation culture, interorganizational trust, innovation ecosystem performance

Abstract

This research aims to analyze the effect of Knowledge Sharing Capability, Innovation Culture and Interorganizational Trust on Innovation Ecosystem Performance in digital MSMEs. The survey method by means of a quantitative approach was applied to owners, managers and workers of digital MSMEs. The purposive sample approach was adopted in selecting the respondents based on their skill and knowledge on operational procedures, innovation, use of digital technologies and their interactions with various external partners in the business ecosystem. Data were collected through an online questionnaire by Google Form and analyzed by multiple linear regression. The results indicate a positive and significant influence of Knowledge Sharing Capability, Innovation Culture and Interorganizational Trust on Innovation Ecosystem Performance. The findings indicate the very important role MSMEs have in acquiring, disseminating, integrating and using information to enhance the functioning of the innovation ecosystem. The results also suggest that digital MSMEs need to strengthen the mechanisms of knowledge sharing with customers, suppliers, digital platforms, technology companies, financial institutions, business communities and other partners to improve the quality of collaboration, promote innovation creation and sustainably improve the performance of the innovation ecosystem.

References

Yani, I., Hendratni, T. W., Nudu, J. H., Putrianti, F. G., & Aswadi, D. (2025). The Influence Of Learning Management System Usability, Leadership Effectiveness And Information Transparency On Service Quality In Education: Penelitian. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 4(2), 12992-12996.

Mustari, V. H., Hasan, S. Z., Sulaeman, M. M., Lubis, F. M., & Suyatno, A. (2024). Pengaruh Diversitas dan Inklusi Terhadap Kinerja Organisasi. Journal of Economic, Bussines and Accounting (COSTING), 7(2), 3199-3204.

Nurhayati, N., Purba, J. H. V., Entaresmen, R. A., Wahyuningsih, M., Lufti, M. Y., Hariyanti, D., ... & Harmaini, H. Perekonomian Indonesia: Pengantar dan Isu Kontemporer berbagai Sektor dalam Pertumbuhan Pembangunan Ekonomi di Indonesia. PT. Star Digital Publishing, Yogyakarta-Indonesia.

Baskoro, S. E., Luthfiana, H., Martini, I. A. O., Hendratni, T. W., Fatchuroji, A., Sawitri, I., ... & Ridwanulloh, M. S. (2025). Pengantar Manajemen: Buku Ajar. Star Digital Publishing.

Judijanto, L., Anggraini, F. D., Supartha, I. K. D. G., Irmadiani, N. D., Mudjiyanti, R., & Putri, A. (2024). Bisnis Digital: Tren dan Perkembangannya Saat Ini. PT. Green Pustaka Indonesia.

Anggraini, F. D., & Khairunnisa, K. (2025). Transformasi Ekonomi Digital dan Kinerja UMKM: Analisis Pengaruh Digitalisasi Akuntansi Terpadu: Digital Economic Transformation and MSME Performance: An Analysis of the Impact of Integrated Accounting Digitalization. Al Dzahab, 6(2), 95-110.

Rustiyana, R., Anggraini, F. D., Judijanto, L., Pakpahan, A. K., Haryono, P., Sulaiman, S., & Kusumastuti, S. Y. (2025). Literasi Digital: Membangun Wawasan Cerdas dalam Era Digital Terkini. PT. Sonpedia Publishing Indonesia.

Masa'deh, R. E., Gharaibeh, E., Tarhini, A., & Obeidat, D. B. Y. (2015, September). Knowledge sharing capability: A literature review. In Conference Proceedings (COES&RJ-CP2-5), ISBN (E) (pp. 978-969).

Yang, C., & Chen, L. C. (2007). Can organizational knowledge capabilities affect knowledge sharing behavior? Journal of information science, 33(1), 95-109.

Apriani, G., Aprillina, I., Grestyana, N., Tumimomor, A. D. M., Chandra, M. H., Hendratni, T. W., ... & Nugrohowardhani, R. L. K. R. (2025). Social Entrepreneurship: Inovasi & Strategi Praktis Membangun Negeri. Star Digital Publishing.

Nur, M., Sabilalo, M. A., Kalsum, U., & Makkulau, A. R. (2020). Pengaruh Budaya Organisasi Dan Desain Pekerjaan Terhadap Komitmen Kerja Dan Kinerja Karyawan Perum Bulog Divisi Regional Sultra. SEIKO: Journal of Management & Business, 3(2), 134-150.

Zhang, W., Zeng, X., Liang, H., Xue, Y., & Cao, X. (2023). Understanding how organizational culture affects innovation performance: A management context perspective. Sustainability, 15(8), 6644.

Hendratni, T. W., Ramadhani, A., Sirait, H., Arcana, I. N., Widuri, S. A., Suarjana, I. W., ... & Winatha, M. A. (2025). Pengantar Bisnis: Buku Ajar. Star Digital Publishing.

Schilke, O., & Lumineau, F. (2025). How organizational is interorganizational trust? Academy of Management Review, 50(4), 698-725.

Zou, T., Ertug, G., Cuypers, I. R., & Ferrin, D. L. (2023). Trust across borders: a review of the research on interorganizational trust in international business. Journal of International Business Studies, 54(8), 1379-1401.

Published

2026-09-29

How to Cite

Lumingkewas, C. S., Hendratni, T. W., Nudu, J. H., Mustafa, F., Lubis, F. M., & Nugroho, J. T. (2026). The Effects of Knowledge Sharing Capability, Innovation Culture, and Interorganizational Trust on Innovation Ecosystem Performance in Digital MSMEs. Journal of Information System, Technology and Engineering, 4(3), 115–120. https://doi.org/10.61487/jiste.v4i3.329

Issue

Section

Articles